171bet Privacy Policy – How We Protect Your Data

171bet, operator of the sports betting and online casino platform available at 171bet.best, takes your privacy seriously. This Privacy Policy was created so you understand exactly what information is collected, why it is needed, how it is protected, and what rights you have over it.

This policy applies to all registered users of 171bet, including site visitors who have not yet signed up, active bettors, live casino users, crash games, jackpot, and blackjack players, as well as anyone who contacts our support team. In short: if you interact with 171bet in any way, this document applies to you.

The processing of personal data by 171bet strictly follows the provisions of the General Personal Data Protection Law — LGPD (Lei nº 13.709, of August 14, 2018), as well as all other applicable Brazilian regulations on information security and data protection. Our operations are focused exclusively on the Brazilian market, and our commitment to user privacy reflects the values we uphold for every 171bet bettor.

171bet collects only the data needed to deliver its services safely and at a high standard. The categories of information collected and when they are gathered are described below.

171bet does not collect sensitive data such as racial origin, religious beliefs, political opinions, health information, or sexual life. Any biometric data collected during the identity verification process (such as a document photo) is used solely to confirm account ownership and is not processed for any other purpose.

Every piece of data collected by 171bet has a specific and legitimate purpose. We do not collect information we do not need, and we do not use your data for anything beyond what is necessary to operate the platform securely.

Purposes of data processing at 171bet:

• Service delivery: Process sports bets, live casino games, crash games, blackjack, and jackpot. Without identification data, it is not possible to create and operate your account securely.
• Identity verification (KYC): To confirm that the account holder is over 18 years of age and that the registration details are accurate, as required by anti-money laundering regulations and minor protection laws.
• Payment processing: Make deposits via Pix, bank slip, credit/debit card, PicPay, and Mercado Pago, and process withdrawals to verified accounts at Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.
• Account security: To detect and prevent unauthorized access, fraud, multiple account use, and other irregular activity that could harm users or the integrity of the platform.
• Customer support: To answer questions, resolve issues, and keep a record of interactions to ensure continuity of service.
• Responsible Gambling: Monitor betting behavior patterns to identify signs of problem gambling and trigger protective tools when necessary.
• Relevant communications: Send account notifications, transaction confirmations, and, with your express consent, promotional communications and 171bet updates.
• Legal obligations: Meet the regulatory, tax, and compliance requirements mandated by current Brazilian legislation.

171bet never uses your data to build profiles for third-party behavioral advertising, sell information to data brokers, or for any purpose not listed above without your explicit and clear consent.

The LGPD requires that every personal data processing operation have a specific legal basis to justify it. 171bet processes your data based on the following legal grounds set out in Article 7 of the LGPD:

• Contract performance (art. 7, V): The processing of identification, financial, and behavioral data is necessary to fulfill the service agreement established when you create your account at 171bet.
• Compliance with a legal obligation (art. 7, II): Data used for identity verification, anti-money laundering purposes, and compliance with the regulatory standards applicable to the betting sector in Brazil.
• Legitimate interest (art. 7, IX): Technical and behavioral data used for platform security, fraud detection, and continuous improvement of the user experience, provided they do not override your fundamental rights.
• Consent (art. 7, I): Marketing communications and promotional emails are sent exclusively based on your express consent, which can be withdrawn at any time.

Where processing is based on consent, you may withdraw it at any time without affecting operations already carried out. Withdrawing consent for marketing communications, for example, does not impact the data processing required to operate your 171bet account.

171bet does not sell, rent, or trade your personal data with third parties. Information is shared only when strictly necessary for service operations or to meet legal obligations, and always under contractual guarantees of confidentiality and security.

Situations in which data may be shared:

• Payment providers: Financial institutions and payment processors such as Pix (Banco Central), credit/debit card operators, PicPay, and Mercado Pago receive only the data strictly necessary to process each transaction.
• Casino game providers: Evolution Gaming, Pragmatic Play Live, and other live game providers receive minimal session data to operate the games. These providers are internationally certified and subject to strict confidentiality agreements with 171bet.
• Identity verification: KYC verification platforms that assist in the document confirmation process receive document images and identification data solely for that purpose, with no retention after the process is complete.
• Competent authorities: 171bet may share data with Brazilian law enforcement, judicial, or regulatory authorities when required by a court order, legitimate legal request, or regulatory obligation. In such cases, 171bet will notify the user whenever legally permitted to do so.
• Infrastructure providers: Cloud and technology infrastructure providers that host 171bet's servers have technical access to stored data, but operate under contracts with strict confidentiality and security clauses.

In all of the above cases, 171bet requires that the third parties involved handle data with the same level of protection applied internally, in compliance with the LGPD and all other applicable regulations.

171bet employs a range of technical and organizational measures to ensure the security of its users' personal data. These measures are regularly reviewed and updated to keep pace with industry best practices.

Security measures in place:

• 256-bit SSL/TLS encryption on all connections between users' devices and 171bet's servers.
• Encryption of sensitive data at rest in internal databases, including passwords (stored as irreversible hashes) and financial data.
• Role-based internal access control (RBAC): only employees with a specific operational need are granted access to defined categories of user data.
• Continuous monitoring for unauthorized access attempts, brute-force attacks, and suspicious activity across platform systems.
• Two-factor authentication (2FA) available to all users and mandatory for withdrawal operations above certain amounts.
• Regular encrypted data backups, with recovery plans in place for incident scenarios.

In the event of a security breach that may affect users' personal data, 171bet will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframe established by the LGPD, detailing the nature of the incident, the data involved, and the steps taken to mitigate the damage.

171bet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — deliver relevant personalized content. The first time you visit the site, you will see a cookie notice and can manage your preferences.

Types of cookies used:

• Essential cookies: Required for the platform's basic operation — maintaining your login session, bet slip, and basic language and currency preferences. These cannot be disabled without affecting your experience on 171bet.
• Analytical cookies: Collect aggregated and anonymized data on how users navigate the platform (pages visited, session duration, traffic source). Used to improve the experience and identify technical issues.
• Functional cookies: They remember user preferences such as interface settings, betting filters, and recent bets to make the experience smoother on future visits.
• Responsible gambling cookies: Track session time and usage patterns to trigger responsible gambling alerts when configured by the user in account preferences.

171bet does not use tracking cookies for third-party behavioral advertising. Cookies can be managed through your browser settings or the privacy preferences within the platform. Disabling essential cookies may affect the proper functioning of your account.

The LGPD grants you, as the data subject whose information is processed by 171bet, a set of rights that can be exercised at any time through the platform's support channel. 171bet is committed to responding to all requests within 15 business days, in accordance with the timeframe established by law.

Your rights under the LGPD:

• Confirmation and access: Confirm whether 171bet processes your data and request a copy of the personal information stored about you.
• Correction: Request the update or correction of incomplete, inaccurate, or outdated information registered on the platform.
• Anonymization, blocking, or deletion: Request that data which is unnecessary or processed in violation of the LGPD be anonymized, blocked, or deleted, subject to any applicable legal retention obligations.
• Portability: Request the portability of your data to another platform or service in a structured, commonly used format, following specific regulation by the ANPD.
• Sharing information: Find out which public or private entities 171bet has shared your data with.
• Withdrawal of consent: Withdraw consent for processing based on this legal ground, without affecting operations carried out prior to withdrawal.
• Objection: Object to processing carried out on the basis of legitimate interest where you have grounds related to your particular situation.

To exercise any of these rights, please contact us by email at privacy@171bet.best or via the live chat available on the platform. 171bet will request identity confirmation before processing any requests involving access to or changes of data, as a security measure against unauthorized third-party requests.

171bet is a platform exclusively for users aged 18 and over. We do not knowingly collect personal data from minors, and we do not allow minors to register or use our services. CPF and date of birth verification at the time of registration is one of the measures in place to ensure only adults use the platform.

If 171bet identifies that data belonging to a minor was inadvertently collected, that information will be immediately deleted and the account closed. If you suspect a minor has created an account on 171bet, please notify our support team right away so we can act promptly.

Parents and guardians who identify that a minor has accessed the platform may also contact 171bet's support team by email at suporte@171bet.best to report the situation and request account closure.

171bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law applicable to the betting and financial services sector.

General retention periods:

• Identification data and financial history: minimum of 5 years after account closure, as required by anti-money laundering regulations (Law No. 9.613/1998).
• Betting history and casino sessions: minimum of 3 years for audit and dispute resolution purposes.
• Support and communications data: 2 years after the last interaction, to ensure continuity of service.
• Technical and browsing data (access logs): 6 months, except where an active security investigation is ongoing.

Once mandatory retention periods have been met, or upon a legitimate deletion request from the data subject, data is securely deleted or anonymized so that the original subject can no longer be identified. 171bet does not retain personal data for longer than necessary.

171bet may update this Privacy Policy periodically to reflect changes in Brazilian law, its data processing practices, or the services offered. The date of the most recent update will always appear at the top of the document.

Significant changes that affect your rights or the way your data is processed will be communicated to your registered email address at least 10 days before taking effect. For minor changes — such as clarity or formatting corrections with no impact on content — updating the document and the revision date is sufficient.

Continued use of the 171bet platform after a new version of this policy is published constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account and request deletion of your data as described in section 8 of this document.

171bet has a designated personal data protection officer (equivalent to a DPO — Data Protection Officer), who can be contacted for privacy-related matters, the exercise of LGPD rights, or any questions about this policy.

Contact channels for privacy matters:

• Privacy email: privacy@171bet.best
• General support: suporte@171bet.best
• Live chat: available within the platform 24 hours a day, 7 days a week, in Portuguese.

When contacting us through the privacy channel, describe your request in as much detail as possible — the type of right you wish to exercise, the specific data involved, and any relevant information. 171bet will respond within 15 business days with the platform's position or with the requested information, and may ask you to confirm your identity before processing the request.

If you are not satisfied with 171bet's response, you have the right to submit your complaint to the National Data Protection Authority (ANPD), as set out in art. 55-J, item V, of the LGPD. Visit the official ANPD website for information on how to file a petition.

For matters related to Terms and Conditions or to the Responsible Gaming, access the specific pages within the 171bet platform.